Frequently Asked Questions | North Delta Animal Hospital in Delta

First Visit and New Clients

What should I bring to my first appointment at North Delta Animal Hospital?

Bring any previous veterinary records you have for your pet, including vaccination history and notes from your last vet visit. If your pet is currently using any flea prevention, joint supplements, or other health products, bring those along or note the names and doses. You can also complete your new client registration before your visit to save time at the clinic. If you have questions before your first appointment, call us at (604) 596-8252.

Yes. North Delta Animal Hospital provides veterinary care for dogs and cats. If you have a question about a specific breed or age group before booking, feel free to call us at (604) 596-8252 and our team will be happy to help.

We are located at 8243 120 Street, Delta, BC V4C 6R1, in the North Delta area. Our clinic is easily accessible from throughout Delta and the surrounding Scott Road corridor. For parking details or directions, call us at (604) 596-8252 or visit our contact page.

Appointments and Hours

How do I book an appointment at North Delta Animal Hospital?

The easiest way to schedule a visit is to call us directly at (604) 596-8252. Our team can book your appointment, answer questions about your pet's needs, and let you know what to expect. We do not currently offer online booking, so please call us to arrange a time that works for you.

We are open Monday to Saturday from 8:00 AM to 8:00 PM, and Sunday from 9:00 AM to 5:00 PM. We are open every day of the week, which means you can usually find a time that fits your schedule without a long wait. If your pet needs attention outside of our hours, call us at (604) 596-8252 and we can help you with next steps.

Yes. If your dog or cat needs to be seen the same day, call us at (604) 596-8252 and we will do our best to fit you in during clinic hours. For situations that arise outside of our clinic hours, we recommend contacting the Animal Emergency Clinic of the Fraser Valley at (604) 514-1711.

Our Services

What veterinary services does North Delta Animal Hospital offer?

We offer a wide range of services for dogs and cats in Delta and Surrey. Our top priorities are our Wellness Program, Surgical Services, and Dental Care. We also provide medical services, pet diagnostics, urgent care, nutrition counselling, medical grooming, end-of-life care, in-home end-of-life care, pet travel services, and additional services including specialist referrals. Call us at (604) 596-8252 for any questions about a specific service.

Yes. During clinic hours, Monday to Saturday from 8:00 AM to 8:00 PM and Sunday from 9:00 AM to 5:00 PM, we handle same-day urgent concerns for dogs and cats. Call us at (604) 596-8252 and our team will arrange a time to see your pet. If your pet needs care outside our hours, please contact the Animal Emergency Clinic of the Fraser Valley at (604) 514-1711 or your nearest 24-hour emergency veterinary hospital.

Yes. Our Wellness Program is one of our most important services. Annual wellness exams, vaccine updates, and parasite prevention form the foundation of keeping your dog or cat healthy over the long term. We tailor wellness recommendations to your pet's age, lifestyle, and health history. Call us at (604) 596-8252 to schedule your pet's next wellness visit.

Payment and Insurance

What payment methods does North Delta Animal Hospital accept?

We accept cash, Visa, Mastercard, debit, and cheque. If you have any questions about payment before your visit, call us at (604) 596-8252 or visit our payment and insurance page.

Yes. We work with many major pet insurance providers, including Trupanion, Pets Plus Us, and Petsecure. While we do not offer direct billing, we are happy to provide documentation to support your insurance claim. Bring your insurance information to your visit and our team will assist you.

Yes. We believe in being transparent with our clients about costs before care begins. Our team will walk you through any recommended services and what they involve before proceeding. If you have questions about the likely cost of a visit or procedure, we encourage you to ask, and you are always welcome to call us at (604) 596-8252 for general cost information before your appointment.

Preventive Care

How often should my pet have a wellness exam?

Veterinarians generally recommend annual wellness exams for healthy adult dogs and cats. Puppies and kittens typically visit more frequently during their first year to complete their vaccine series and monitor development. Senior pets, usually those seven years and older, often benefit from twice-yearly exams as age-related changes can develop more quickly.

Core vaccines protect dogs and cats from the most serious and common preventable diseases, and are recommended for nearly all pets regardless of lifestyle. Lifestyle vaccines, such as those for leptospirosis or bordetella in dogs, may be recommended depending on your pet's environment and activities in and around Delta and Surrey. Our veterinary team will assess your pet's specific needs at their wellness visit and recommend a schedule from there. Call us at (604) 596-8252 to discuss vaccines before your first appointment.

Fleas, ticks, intestinal parasites, and giardia are all concerns for dogs and cats in the Lower Mainland, including Delta and Surrey. Year-round flea and tick prevention is widely recommended, even for pets that spend limited time outdoors. Intestinal parasites are common in puppies and kittens and in pets with outdoor access. Our team can recommend a preventive plan tailored to your pet's lifestyle and risk factors.

After Hours and Emergencies

What should I do if my pet has an emergency outside your hours?

If your pet needs emergency veterinary care outside of our clinic hours, please go immediately to the Animal Emergency Clinic of the Fraser Valley, which can be reached at (604) 514-1711. Do not wait for our clinic to open if your pet is in distress. For guidance on which emergency clinic is closest to you, call us during our hours at (604) 596-8252 and we can provide a referral recommendation.

Situations that require immediate veterinary attention include: difficulty breathing or laboured breathing; loss of consciousness or sudden collapse; seizures or uncontrolled tremors; suspected ingestion of a toxic substance; inability to urinate, especially in male cats; severe or uncontrolled bleeding; significant trauma such as being hit by a vehicle; and pale, white, or blue-tinged gums. If your pet is experiencing any of these signs during clinic hours, call us right away at (604) 596-8252. Outside our hours, go directly to an emergency veterinary hospital without delay.